Effective Date: 29 September 2026
You can delete your Capisso account yourself at any time. This page explains how, what is deleted and what your company keeps.
1. How to delete your account
Sign in to Capisso on the web, go to Settings, then Security, and choose Delete my account. Enter your password to confirm. If you are the only Owner of your company, read section 5 first.
2. What happens next
- You are signed out on all your devices.
- For 30 days you can restore your account by signing in again and choosing Restore.
- After 30 days your account is permanently deleted.
3. What is deleted
Your personal account: your name, email address and sign-in details.
4. What your company keeps
Invoices, bills, receipts, bank transactions and accounting records belong to your company, so they stay with it. Everyone else in your company keeps their access to them.
5. If you are the only Owner of your company
Capisso asks you to transfer ownership first, so your company is never left without someone who can manage it. Open People, choose another person and give them the Owner user type. Then delete your account.
If no one else is in your company, email support@capisso.ai from your account's email address and ask us to delete your account. We'll act on your request within 7 days and email you to confirm.
6. If you sign in only with Google or Apple
Deleting your account asks for your Capisso password. If you have never set one, email support@capisso.ai from your account's email address and ask us to delete your account. We'll act on your request within 7 days and email you to confirm.
7. Questions
Email us at support@capisso.ai.